Customer Story

Dardenia – Smart Menus, Smarter Seafood Sales

+22% sales on AI-recommended items +35% overall customer engagement +15% customer satisfaction
Location
Primarily Istanbul & across Turkey
Industry
Fast-casual seafood / fish & sushi restaurant chain
+22%
sales on AI-recommended items

Dardenia worked with Pardon AI to turn its digital menu into a live marketing and revenue channel. Detailed behavioural analytics showed exactly which products captured attention, which campaigns truly drove engagement, and how guests navigated through fish, sushi, and seafood categories.

Pardon AI’s recommendation engine then re-ordered items dynamically based on user behaviour, lifting sales of recommended products by 22%. By tailoring campaigns to regional consumption patterns across different branches, Dardenia increased overall customer interaction by 35%. A live feedback module helped the brand track service quality in real time and improve satisfaction scores by 15%.

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