Solution
Aug 12, 2025

The Use of Artificial Intelligence in Smart QR Menus

Pardon revolutionizes the food and beverage industry with AI-powered Smart QR Menus, offering personalized recommendations to diners based on their unique preferences. This innovative platform drives increased sales, improved customer loyalty, and enhanced brand perception for restaurants, cafes, and hotels.

Artificial intelligence — a term we’veall heard but don’t always fully understand — can be simply defined as systemsthat perform specific tasks using datasets and improve themselves through iterationbased on the information they collect. Today, AI is widely used in variousfields such as language translation, recommendation engines, finance, ande-commerce. Especially in e-commerce, AI algorithms play a crucial role inhelping businesses achieve their revenue and profitability goals.

As AI becomes more integrated into ourdaily lives, its usage is expanding rapidly with the growing adoption oftechnology. The retail sector has already proven the value of AI, and asdigitalization increases in the global food and beverage industry — amulti-billion-dollar economy — technology infrastructure is becoming moredeeply embedded in business operations.

For AI to be effectively utilized, theright technological foundation and adherence to specific criteria areessential. Pardon is the first company in the global food & beverageindustry to implement AI-based recommendation systems.

Before diving into how Pardon uses AI,let’s take a look at the current landscape of digital menus.

Traditional QR Menus in Restaurants, Cafes, and Hotels

Most digital QR menus used today arestatic tools that merely present menus in digital format. They lackpersonalization and do not consider individual user preferences. For example,showing meat dishes and promoting related campaigns to a vegan user is not onlyirrelevant but can also be frustrating.

Many QR menus are nothing more thanPDF versions of printed menus, resulting in a poor user experience. Others,despite having digital infrastructure, lack the intelligence to utilize theirpotential.

Pardon Smart QR Menu: Personalized and Data-Driven

Pardon Smart QR Menu recognizes usersand offers personalized recommendations, while also listing a venue’s mostpopular items to encourage further exploration. The system dynamicallydetermines each location’s top-performing products using click and navigationmetrics. Over time, as users continue to interact with Pardon, they receiveeven more accurate suggestions tailored to their preferences.

How Does AI Work in the Pardon Smart QR Menu & Venue RecommendationPlatform?

Pardon, an AI-powered smart QR menuand venue recommendation platform, uses artificial intelligence to offerpersonalized menus based on a user’s past behavior, time of day, and even theseason. It highlights products users are most likely to enjoy, presenting themas special offers or featured items. Additionally, it provides unique menustailored to each user across different venues.

While this technology enhances userexperience, it also delivers significant benefits for businesses. These includeincreased sales, improved customer loyalty, elevated brand perception throughhigh-quality and personalized menus, and customer acquisition through Pardon’svenue discovery platform.

Ready to See the Benefits for Yourself?

Download the app now to experience theadvantages of Pardon as a user:
📱 qr.pardonapp.co/store

Are you a restaurant, café, or hotelowner?
📩 Fill out the form to learn more about Pardon’s Smart QR Menu and how itcan transform your business.

 

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